Help Center & FAQ

Simply contact our support team at uniquewizardinfo@gmail.com if you have any questions regarding your return or buying guide.

Can I return this product?
Ans: You can return this product for a replacement or a refund, within 7 days after receiving your or-der.
What are the required conditions?
Condition A:
If the product is not same as advertised (For Fashion item Color can be slightly changed due to photography reason) The product must be returned unused, in original packaging and with all seals & tags intact.
Condition B:
If the product is damaged, defective or counterfeit; The product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.

If any customer claimed a damaged or defective product within 7 days will pick from the customer.
After receiving customer product if we found a product is defective then Unique Wizard will re-place that product and we will bear Pick and drop the charge.

How to return this product?
Ans: To return a product, simply follow the steps below:

Step 1: Start the Easy & Fast Return

Inform the details about the problem

Step 2: Pack your product

Pack your product according to the return conditions

Include all tags, accessories or free gifts you received. Fill and include the “Easy & Fast Return” form included in your package.

Step 3: Return your product
If you requested a pickup, we will contact you to arrange a pickup time
For further information please visit Contact Us.

What’s next?
We will send you a tracking number via SMS/email after the package has been picked up or dropped off. We will immediately initiate your replacement or refund when we have received your package and it has passed our Quality Evaluation. For expected timelines please visit Contact Us.